How our telehealth service works

Get started with your mental health care

Our experienced psychiatrists provide comprehensive, evidence-based care. We focus on enhancing the mental health of individuals under our care.

Book an appointment
Patient connecting via telehealth
1

Submit your referral

Obtain a referral letter from your GP or primary healthcare provider. You can upload it directly on our referrals page, or your GP can send it via secure messaging, fax, or email.

2

We triage your referral

Every referral is triaged to assess whether private psychiatric care is suitable. Not all referrals are accepted. Once yours is accepted, we will send you new patient paperwork to complete and a link to book your appointment. A text reminder and an email containing a video link will be sent to you one day prior to your scheduled appointment.

3

Get your comprehensive assessment

Join your video appointment for a comprehensive assessment and we will discuss an individualised management plan. Subsequently, your psychiatrist will update your referring GP about the outcome of assessment and future follow up.

  • Online appointment
  • Comprehensive psychiatric assessment
  • Update your referring GP
4

Ongoing support for you

We assist patients with their ongoing mental health care and support their GPs with ongoing physical health follow ups.

Once you are an existing patient, you can see live availability and book your own follow-up appointments any time on our booking page.

Ready to take the first step?

Submit your GP referral today and start your journey toward better mental health.

Book an appointment

Your mental health care starts here

We are always ready to help you & your family

Book an appointment